POTUS Support
Get help with POTUS: You Make the Calls
Quick Start Guide
System Requirements
- iOS 13 or later
- Internet connection required (POTUS cannot work offline)
- Microphone access (voice input required)
- Account creation required
First-Time Setup
- Download POTUS from the App Store
- Create your account or sign in
- Grant microphone permissions when prompted
- Complete the voice calibration
- Choose your first scenario and start playing
Microphone Permission Required: POTUS needs microphone access to enable voice conversations with your AI advisors. Go to Settings > Privacy > Microphone > POTUS and ensure it's enabled.
Troubleshooting
Most common issues for voice-first apps
Solution:
- Check microphone permissions: Settings > Privacy > Microphone > POTUS (toggle ON)
- Test if microphone works in other apps (Voice Memos, Camera)
- Disable Bluetooth if connected to external audio devices
- Check for iOS "Do Not Disturb" mode or mute switch
- Restart the app
- If still not working, restart your device
Tips for better recognition:
- Speak naturally - don't shout or whisper
- Reduce background noise - find a quiet environment
- Optimal distance - hold device 6-12 inches from your mouth
- Speak clearly - enunciate but don't over-pronounce
- Rephrase if needed - try saying it differently
- Update iOS - ensure you have the latest version
Solution:
- Check device volume (use volume buttons)
- Check silent mode switch on side of device (toggle OFF)
- Disconnect Bluetooth devices and try with device speaker
- Check internet connection - AI voices require active connection
- Close and reopen the app
Solution:
- Ensure you have a stable internet connection (WiFi recommended)
- Check for background noise interference
- Try recalibrating your voice in Settings
- Speak more clearly or slowly
- Wait a moment - AI processing may take a few seconds
POTUS supports Bluetooth headphones and AirPods.
If experiencing issues:
- Ensure Bluetooth device is fully charged
- Disconnect and reconnect Bluetooth in iOS Settings
- Try with device speaker to isolate the issue
- Update your Bluetooth device firmware if available
- Restart both your iOS device and Bluetooth device
Solution:
- Check your internet connection (WiFi or cellular data)
- Force close the app and reopen
- Check App Store for updates
- Restart your device
- If problem persists, delete and reinstall the app
Note: POTUS requires an active internet connection to function. It cannot work offline.
Recommendations:
- Use WiFi when possible - more stable than cellular
- Close background apps - free up device resources
- Check your network speed - POTUS requires stable broadband connection
- Restart the app - clear temporary issues
- Restart your router - if on WiFi
POTUS automatically saves your progress during scenarios.
To resume:
- Ensure you have a stable internet connection
- Reopen the app
- Your scenario will resume from the last saved point
Try these steps:
- Try asking your advisor a different question
- Say "What should I do?" or "What are my options?"
- Check if you need to make a decision to advance time
- Restart the scenario if truly stuck
- Contact support if issue persists
Your leadership is evaluated on three dimensions:
- Diplomatic Acumen - How you manage relationships
- Strategic Acumen - Long-term thinking and planning
- Political Acumen - Managing domestic political concerns
Additionally, your Public Approval rating tracks how decisions impact the nation's perception of your leadership.
Solution:
- Verify you have iOS 13 or later
- Check available storage space on your device
- Ensure App Store isn't restricted in Screen Time settings
- Sign out and back into App Store
Regional Availability: POTUS is available worldwide, but App Store distribution rules apply.
Solution:
- Force close the app completely
- Restart your device
- Check for iOS updates
- Check for POTUS app updates in App Store
- Delete and reinstall the app
- Contact support if crashes continue
POTUS offers in-app purchases for additional mandates and content.
If experiencing purchase issues:
- Use "Restore Purchases" option in Settings
- Verify your Apple ID payment method
- For payment problems, contact Apple Support directly
- You can also purchase mandates at bepotus.ai/store
AI-Generated Content
How AI Advisors Work
POTUS uses AI-generated voice and text to simulate realistic conversations with your cabinet advisors. The AI technology enables natural, contextual dialogue that responds to your tone, questions, and decisions.
What to Expect
- AI advisors respond in real-time based on your input
- Conversations are processed live (not scripted)
- Advisors have distinct personalities and expertise areas
- The AI can occasionally produce unexpected or off-tone responses
Safety & Moderation
We employ content safeguards and moderation systems, but AI can sometimes generate unintended content. All conversations are monitored for quality and safety.
Data & Privacy
Conversations are processed in real-time and stored in anonymized format for up to 30 days for quality improvement purposes. For full details, see our Privacy Policy.
Report Inappropriate Content: If you encounter problematic AI-generated content, please report it immediately to
[email protected] with a screenshot if possible.
Frequently Asked Questions
About POTUS
What is POTUS?
POTUS is a voice-native presidential simulation game where you step into the role of the U.S. President and make strategic decisions through natural conversations with AI advisors. Each scenario presents unique challenges based on real-world events.
How long does a scenario take?
Most scenarios run 10-25 minutes, depending on your conversation style and decisions. You can pause and resume scenarios at any time.
Are scenarios based on real events?
Yes, loosely. We create fictional crises inspired by current geopolitics, but all characters and specific events are fictional.
Are new scenarios added regularly?
Yes! We add new scenarios weekly, keeping the game current with evolving global events.
Can I replay scenarios?
Yes, you can replay scenarios at the cost of extra mandates, with no unlock fee required.
Gameplay & Features
Can I play without speaking / Is there a text-only mode?
Voice input is required for the full POTUS experience, though limited text input capabilities exist. We're working on enhanced accessibility features for future updates.
How does the scoring system work?
You're evaluated on Diplomatic, Strategic, and Political acumen. Each decision impacts these scores and your Public Approval rating. The scoring reflects both immediate consequences and long-term effects of your leadership choices.
Do my choices really matter?
Absolutely. Every decision affects the scenario's progression, advisor relationships, public approval, and available options. The same scenario can have dramatically different outcomes based on your choices.
What's the difference between advisors?
Each advisor has distinct expertise (Defense, State, CIA, etc.), personality, and perspective. They'll offer different recommendations based on their role and may disagree with each other.
Technical
Does POTUS work offline?
No, POTUS requires an active internet connection to function. The AI-powered conversations and real-time processing require network connectivity.
Can I use Bluetooth headphones?
Yes, POTUS supports Bluetooth headphones and AirPods for both voice input and audio output.
What iOS version do I need?
POTUS requires iOS 13 or later.
Does POTUS require an account?
Yes, you need to create an account to save your progress and access scenarios.
Account & Billing
How do I restore purchases?
Go to Settings in the POTUS app and tap "Restore Purchases". This will restore any in-app purchases linked to your Apple ID.
Is there a free trial?
POTUS does not currently offer a free trial, but you can purchase individual scenarios to try before committing to larger bundles.
Can I purchase mandates outside the app?
Yes! You can also purchase mandates at bepotus.ai/store.
Does POTUS support Family Sharing?
No, POTUS does not currently support Family Sharing.
What's the refund policy?
Refunds are handled through Apple's App Store policies. For refund requests, contact Apple Support directly.
Content & Ratings
Why is POTUS rated 13+?
POTUS is rated 13+ due to infrequent mild language and realistic conflict references delivered in a professional, command-center tone. See our full Age Rating & Content Suitability page for details.
Is the content appropriate for teens?
Yes, POTUS is designed to be educational and appropriate for ages 13+. Content focuses on strategic decision-making with no graphic violence or inappropriate material.
Resources & Legal
